Protecting Authenticity: OXVA's Battle Against Counterfeits
OXVA is committed to combating unauthorized and counterfeit products while upholding quality
Since OXVA's Xlim series became a global bestseller, many counterfeit factories have seen the
profits it brings and started producing and selling fake products. Currently, counterfeit OXVA products have
emerged in markets worldwide.
These counterfeit products not only mimic the device of OXVA's Xlim series with poor
craftsmanship, but they have also gone as far as producing compatible cartridge for Xlim. This is misleading our
customers and providing them with a false experience. We strongly demand these counterfeit factories to cease
the production of these fake products and reserve the right to take legal actions to safeguard the reputation of
(Counterfeit devices available on the market.)
(Genuine promotional images of OXVA.)
These counterfeit products are generally produced by unscrupulous factories in dirty and chaotic
environments, lacking precise manufacturing processes. The resulting products may suffer from issues such as
short circuits, overheating, and even battery failures.
(Screenshots of counterfeit factories)
The imitation cartridges use non-food grade plastic, non-regulated heating wire, and cotton
materials. It has also not undergone rigorous testing. Additionally, they lack sufficient analysis of the
e-liquid, resulting in insufficient fragrance, sweetness, and coolness. Not only do these counterfeits
compromise the taste experience, but they also pose a serious threat to consumer safety.
(The method to distinguish genuine products from counterfeit ones.)
OXVA has two large-scale factories that strictly adhere to ISO 7, 10000-level cleanroom production
standards. All products undergo rigorous factory testing and the taste consistency is ensured through meticulous
tuning. This guarantees the quality of every product. OXVA also provides comprehensive after-sales service
OXVA is one of the fastest-growing e-cig brands and always adhere to a quality strategy, pursuing
high-quality and high-performance products. OXVA not only offers top-quality products but also cares about
consumer health and safety. Combating counterfeits is OXVA's top priority. As part of our fight against
counterfeit products, OXVA has implemented an anti-counterfeit code verification program. Any consumer who
purchases an OXVA product will find an anti-counterfeit logo on the back of the packaging box. Follow the steps
below to verify its authenticity: 1.Locate the anti-counterfeit logo on the back of the packaging box;
2.Under different lighting conditions, the anti-counterfeit logo will display the fonts "O" and "X". Scratch off
the protective layer below the pattern and enter the anti-counterfeit code on the official website for
verification. Website: https://www.oxva.com/pages/support
In the future, we will continue to rigorously combat the illegal electronic cigarette market and
establish an intelligence database for counterfeit products. If you come across any suspicious counterfeit
products, please contact us via email at email@example.com or by phone at +86-0755-2371 2921.
Service Time: Mon-Fri, 9:00 am - 6:30 pm, (GMT)
Address: #602, Block 1. Wan Ting BLDG. Baoyuan Rd#3012. Xixiang. Shenzhen. China
WARNING: OXVA e-cigarette devices are designed for use with e-liquids and are intended exclusively for adult smokers of legal purchase age. Minors, pregnant women, individuals with diabetes, patients with depression, or those with high blood pressure should NOT use this product. Please keep it out of reach of children and pets. Our product may contain nicotine, which is an addictive chemical. Your safety and well-being are our top priorities; we strongly encourage you to make informed choices and consult with a healthcare professional if you have any concerns.